Case Studies
Pilot program results with measurable outcomes. Each engagement ran 2–4 weeks with clear KPIs tracked from day one.
AI Sales Agent Pilot: B2B SaaS Company
Problem
Inbound leads waited 4–6 hours for a response. Sales reps spent 40% of their time qualifying low-fit prospects. Booked call rate was under 8%.
Solution
Deployed an AI sales qualification agent on website chat and email. The agent qualifies leads against ICP criteria, answers product questions from the knowledge base, and books calls directly into reps' calendars.
Before → After
Within the first month, the AI agent handled 73% of initial lead conversations and more than doubled the number of qualified meetings, without adding headcount.
AI Support Agent Pilot: E-Commerce Brand
Problem
Support team handling 800+ tickets/week with average resolution time of 18 hours. CSAT had dropped to 72%. Hiring was not keeping pace with volume.
Solution
Built an AI support agent trained on the full product catalog, return policies, and shipping documentation. Handles first response, resolves common issues, and escalates complex cases with full context.
Before → After
The AI agent resolved over half of all tickets without human involvement, cut resolution time by 78%, and improved customer satisfaction by 17 points.
CRM & Ops Automation Pilot: Professional Services Firm
Problem
Team spent 15+ hours/week on manual data entry, reporting, and CRM updates. Stale pipeline data led to missed follow-ups. Weekly reports took 3 hours to compile.
Solution
Built end-to-end automation: auto-update CRM after calls, generate weekly pipeline reports, trigger follow-up sequences for stalled deals, and sync data across tools.
Before → After
Eliminated 85% of manual operations work, freed the team to focus on client delivery, and created a single source of truth for pipeline and performance data.
Content Engine Pilot: B2B Marketing Agency
Problem
Content production bottleneck: publishing 4 blog posts and 12 social posts per month. Client demand was 3x that volume. Freelancer costs were unsustainable.
Solution
Built an AI content engine: topic research → outline → draft → edit → publish pipeline. Included repurposing system to turn each blog post into 8+ social assets.
Before → After
4x content output, 60% cost reduction, and 3.6x more inbound leads from organic content, all within the first 6 weeks of the pilot.